Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Kano ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Kano.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we automatically generate a unique user ID for you. You may also provide a username and profile picture.
• User Content: We collect the messages, images, and voice recordings you send through the App when interacting with AI characters.
• Preferences: We store your favorite characters, blocked characters, and other app preferences.

2.2 Automatically Collected Information

• Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
• Usage Data: We collect information about how you interact with the App, including which characters you chat with, features you use, and time spent in the App.
• Chat History: We store your chat sessions and message history locally on your device.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Enable AI character interactions and generate responses
• Personalize your experience within the App
• Store your preferences and chat history
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues
• Ensure the security and integrity of our App

4. Data Storage

Your data is primarily stored locally on your device. This includes:

• User account information
• Chat messages and conversations
• Images and voice recordings you send
• App preferences and settings

We may also use cloud storage services to backup and sync your data across devices, subject to your device settings and permissions.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as AI processing services, cloud storage, and analytics.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. AI Processing

When you interact with AI characters, your messages are processed by third-party AI services to generate responses. This processing may involve:

• Sending your messages to AI service providers
• Processing images and voice recordings you share
• Generating contextual responses based on your conversation history

We take measures to ensure that AI service providers handle your data in accordance with industry standards and applicable privacy laws.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through the App settings
• Correction: You can update your profile information at any time
• Deletion: You can delete your account and all associated data through the App settings
• Data Export: You may request a copy of your data by contacting us
• Blocking: You can block characters you do not wish to interact with

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Kano is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using Kano, you consent to the transfer of your information to these countries.

11. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, where appropriate, through in-app notifications. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

13. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

15. Your Consent

By using Kano, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our App.

Thank you for trusting Kano with your information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.